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Website Privacy Policy

Bluestone Clinical PLLC
Effective Date: July 17, 2026

Bluestone Clinical PLLC respects your privacy and is committed to explaining how information may be collected, used, and protected when you visit www.bluestoneclinical.com.

This Website Privacy Policy applies to information collected through the public Bluestone Clinical website. It is separate from the Bluestone Clinical Notice of Privacy Practices, which governs protected health information connected with healthcare services.

Information You Provide

Bluestone Clinical may collect information you voluntarily provide when you:

  • Send an email

  • Call or leave a voicemail

  • Submit a contact or consultation request

  • Request an appointment

  • Ask a question about services, fees, or insurance

  • Communicate with the practice through a linked scheduling or provider platform

The information may include your:

  • Name

  • Email address

  • Telephone number

  • Preferred contact method

  • General scheduling preferences

  • Insurance-plan information

  • Information included in your message

Please do not submit detailed clinical histories, diagnoses, Social Security numbers, payment-card numbers, or other highly sensitive information through an ordinary website form, standard email, or ordinary text message.

Submitting a website inquiry does not establish a therapist-client relationship.

Information Collected Automatically

The website and its service providers may automatically collect limited technical information, such as:

  • Internet Protocol address

  • Browser type

  • Device type

  • Operating system

  • Referring webpage

  • Pages viewed

  • Approximate location derived from an IP address

  • Date and time of access

  • General interaction with the website

This information may be used to operate, secure, troubleshoot, and improve the website.

How Information Is Used

Bluestone Clinical may use website information to:

  • Respond to inquiries

  • Schedule consultations or appointments

  • Provide requested information

  • Determine whether services may be an appropriate fit

  • Communicate about availability, fees, and insurance

  • Operate and protect the website

  • Understand general website usage

  • Prevent fraud, spam, or misuse

  • Comply with applicable legal and professional requirements

Bluestone Clinical does not intentionally sell personal information for money.

Protected Health Information

Information becomes protected health information when it is created, received, maintained, or transmitted by a HIPAA-covered entity or business associate in connection with healthcare services and meets the legal definition of protected health information.

The Bluestone Clinical Notice of Privacy Practices explains how protected health information may be used and disclosed.

Information entered directly into an external healthcare, billing, insurance, or client-portal platform may be governed by that platform’s HIPAA notice, privacy policy, terms, and contractual relationship with Bluestone Clinical.

Website Hosting and Wix

The Bluestone Clinical website is hosted using Wix.

Wix may process technical, usage, security, and other website information to provide hosting, analytics, fraud prevention, system maintenance, and related services.

Wix’s handling of information is also governed by Wix’s own privacy policy and contractual terms.

Cookies and Analytics

The website may use cookies and similar technologies.

Cookies are small files placed on a device or browser. They may be used to:

  • Operate essential website functions

  • Maintain security

  • Remember visitor preferences

  • Measure website performance

  • Understand how visitors interact with the website

  • Support third-party integrations

Essential cookies may be necessary for the website to function.

Analytics and other nonessential cookies may be used when enabled and permitted by applicable law or visitor preferences.

Visitors may adjust browser settings to block or delete cookies. Blocking certain cookies may affect how the website functions.

When a cookie-consent banner is displayed, visitors may use it to accept or decline available categories of nonessential cookies.

External Links and Services

The website may contain links to third-party websites and services, including:

  • Appointment-scheduling services

  • Insurance-eligibility services

  • Headway

  • Alma

  • Psychology Today

  • Google services

  • Thrizer or other out-of-network benefit services

  • Telehealth, payment, or client-portal services

When you leave the Bluestone Clinical website or submit information directly to another service, that organization’s privacy policy and terms govern its collection and use of information.

Bluestone Clinical is not responsible for the content or privacy practices of an independently operated third-party website.

Headway and Alma

Headway and Alma provide separate administrative, insurance, billing, technology, or healthcare-platform services.

Information supplied directly to Headway or Alma may be processed under their own privacy policies and, when applicable, their HIPAA Notices of Privacy Practices or Business Associate Agreements.

Alma generally states that protected health information it processes on behalf of a provider is governed by the provider’s Notice of Privacy Practices.

Headway maintains a separate HIPAA Notice of Privacy Practices for services furnished through Headway-affiliated professional entities and providers.

For information concerning Bluestone Clinical’s use of protected health information, review the Bluestone Clinical Notice of Privacy Practices.

Sharing Information

Bluestone Clinical may share website information with service providers when reasonably necessary to operate the website or respond to your request.

These providers may include:

  • Website-hosting providers

  • Scheduling services

  • Secure communication providers

  • Analytics and security services

  • Insurance and billing platforms

  • Professional advisers

  • Legal or regulatory authorities when required by law

Service providers are expected to use information only for authorized purposes and to apply appropriate safeguards.

Information may also be disclosed when reasonably necessary to protect a person’s health or safety, investigate suspected fraud, enforce legal rights, or comply with a valid legal requirement.

Security

Bluestone Clinical uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information maintained.

No website, email service, mobile device, or internet transmission can be guaranteed to be completely secure.

Visitors should avoid sending urgent or highly sensitive information through ordinary website or email communication.

Data Retention

Website information may be retained for as long as reasonably necessary to:

  • Respond to an inquiry

  • Maintain business and clinical records

  • Meet legal, insurance, accounting, or professional requirements

  • Resolve disputes

  • Protect the security and integrity of the website

Information that becomes part of a clinical or billing record may be retained according to healthcare-record retention requirements rather than ordinary website-retention practices.

Your Choices

Depending on applicable law, you may request to:

  • Learn what personal information Bluestone Clinical maintains about you

  • Correct inaccurate information

  • Request deletion of eligible website information

  • Withdraw consent for optional communications

  • Ask questions about how information is used

  • Change cookie preferences

Some information may need to be retained to comply with healthcare, insurance, tax, legal, or professional obligations.

Requests may be submitted to dolly@bluestoneclinical.com.

Identity verification may be required before a request is completed.

Children’s Privacy

The website and Bluestone Clinical’s services are intended primarily for adults.

The website is not directed toward children under 13, and Bluestone Clinical does not knowingly use the website to solicit personal information directly from children under 13.

A parent or legal guardian who believes a child has submitted information may contact Bluestone Clinical.

Emergencies

The website, email, contact forms, and appointment-request systems are not emergency services and are not monitored continuously.

Call 911 or 988, or go to the nearest emergency department, when immediate assistance is needed.

Changes to This Policy

Bluestone Clinical may update this Website Privacy Policy to reflect changes in legal requirements, technology, website features, or business practices.

The current version will be posted on this page with its effective date.

Contact

Questions or requests concerning this Website Privacy Policy may be directed to:

Bluestone Clinical PLLC
Attention: Dolly Skricka, LCSW
Phone: 860-746-2416
Email: dolly@bluestoneclinical.com
Fax: 860-781-9321

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